Arushi Arora Kathal is an operations and technology leader focused on aligning people, processes, and technology within complex industrial environments. As Chief Technology & People Officer at Ooms India, she works on building structured and accessible systems that support operational performance and long-term adoption. Her background in data science, machine learning, and organisational systems has shaped her approach to technology transformation and people management. Arushi believes that employee participation plays an important role in successful system adoption. By involving frontline teams in workflow design and process improvement, organisations can create stronger ownership and reduce resistance to change. Her leadership approach combines technology, clear processes, employee engagement, adaptability, and execution awareness to support sustainable business performance.

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